Terms & Conditions

All extras that you use within the property will be billed after. Your check out time is 11am. Should you check out later we reserve the right to charge £30 for the first 2 hours. After this the nightly rate will apply.


Late check in is charged at £30 from 6pm-9pm and £50 from 9pm-11pm. Self check-ins will not be charged as a late check-in. The charging plugs and adaptors are for the client use only and if they are removed we will charge the cost of a new one plus delivery, charged at £45. You agree not to smoke inside the property. If you smoke within the property, a £500 charge for fumigation will apply.


Taking or losing keys will result in a lock change and will cost around £350 per door. Please leave your keys table when you check out and close the door behind you. Any damage you notice must be reported to us within 60 minutes of the check-in time. The deposit will be released on checkout, subject to a damage report and the return of your deposit could take up to seven working days.


If you hire a cot or crib the charge is £15 per night. The named client above and any guests will agree check out on the date above and use the property only as a short term residence, and acknowledge this is not a tenancy agreement or AST. The checkout date is the date you and your guests agree to checkout of the property in full, leaving any keys to the property inside the property, or allocated keys.


Any extra guests not agreed prior will be charged at £50 per guest per night. This document confirms you have read the above and is fully binding. I accept and authorise any charges or extra charges made to my credit / debit card. 


All bookings made directly with Exclusive London Apartments are non-refundable, and can only be modified subject to availability. 

We love keeping in contact with all our customers. In fact, from time to time we look to send update email for new offers, last minute deals, and even birthday messages. By accepting our terms and conditions, you consent to you keeping my contact details for marketing purposes.